Privacy Policy
Effective Date: 6/4/2026
Privacy Policy
At I Am Massage & Wellness, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book an appointment, or receive our massage therapy services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or schedule an appointment, we may collect personal information including:
- Name
- Email address
- Phone number
- Appointment requests and preferences
- Health history and intake information (when applicable)
- Deposit payment information
- Information submitted through contact forms
- Website usage information, including IP address, browser type, pages visited, and device information through cookies or analytics tools
We collect only the information necessary to provide exceptional service and manage your appointments.
Appointment Scheduling & Deposit Payments
I Am Massage & Wellness LLC uses PocketSuite to manage online appointment scheduling, appointment reminders, client communications, and secure deposit payments.
When you schedule an appointment, the information you provide is processed through PocketSuite. Deposit payments are securely processed through PocketSuite and its payment processing partners. We do not store or have direct access to your complete credit or debit card information.
Please note that information submitted through PocketSuite is also subject to PocketSuite’s own Privacy Policy.
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Communicate regarding appointments and services
- Send appointment confirmations and reminders
- Collect required deposits
- Maintain client records
- Provide safe and personalized massage therapy services
- Respond to questions or requests
- Improve our website and client experience
- Comply with applicable laws and professional requirements
We do not sell, rent, or trade your personal information.
Health Information
To provide safe and effective massage therapy, we may collect health history information, intake forms, consent forms, and treatment notes.
Your information is kept confidential and is used solely for providing appropriate care, maintaining client records, or as otherwise required by law.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, enhance your browsing experience, and better understand how visitors use our website.
You may disable cookies through your browser settings at any time.
Third-Party Services
Our website may utilize trusted third-party providers for services including:
- PocketSuite for appointment scheduling and deposits
- Website hosting
- Email or text message communications
- Website analytics
These providers receive only the information necessary to perform their services and maintain their own privacy and security practices.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage is completely secure, we strive to protect your information using commercially reasonable security measures.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of personal information where permitted by law
- Withdraw consent for certain communications
- Opt out of promotional emails at any time
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is intended for individuals age 18 and older or those scheduling services with the consent of a parent or legal guardian. We do not knowingly collect personal information from children under the age of 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
I Am Massage & Wellness LLC
Email: info@wellnesslmt.com
Website: wellnesslmt.com